We’re a dynamic team of digital marketers and Salesforce CRM consultants. Our unique blend of skills transforms the way aspirational businesses find, convert and keep customers in the digital age.
We start by gaining a deep understanding of your existing marketing, sales and service processes. Next, we build you an insight-driven CRM and digital marketing system that influences your customer at every stage of their journey from first touch point to brand advocate.
The end result is an efficient and flexible system that empowers teams to deliver excellence at scale across every customer interaction.
Our unique approach is based on 8 years' experience running 123 Online, one of New Zealand’s largest digital marketing agencies for SMEs. In that time, we’ve generated over 12,000 inbound leads that our sales team converted into over 2,000 clients. Our entire sales, marketing and service delivery process runs on Salesforce, the world’s #1 CRM.
LavaBox is here to help other aspirational businesses craft and execute their customer journey on the cloud.
If you'd like to explore ways to find, convert and keep more customers, leave your details below and we’ll be in touch to look at ways we can work together.
1Ahead of the curve
We're in a fast-moving industry and we thrive on change. With a commitment to professional development, we stay on top of digital trends and adapt quickly. Our global aspirations lead us to make calculated product development investments before our competitors.
2Passion for customer outcomes
We're driven by a genuine desire to see our clients' businesses succeed. We celebrate their wins as our own, because when they do well, we do well.
We bring dynamic energy to every interaction. We proactively seek opportunities to grow our clients' businesses and challenge them to make strategic decisions that align with their business goals.
Great strategy is nothing without flawless execution. We bring every project to life with dedication and focus.
5Whatever it takes
We work hard and support each other to get the job done. Being professional means delivering our best work on time, every time.