Salesforce Functional Consultant


LavaBox is a business and technology consultancy that helps make digital transformation a reality for aspirational organisations. We’re looking for a Salesforce Functional Consultant that aspires to develop a strategic business consulting skill set to complement their already-strong Salesforce platform knowledge.

As a part of our Salesforce Commercial Squad, you’ll work alongside some of New Zealand’s most exciting hyper-growth startups and leading corporate organisations. In collaboration with a talented team of Salesforce Consultants, Developers and Business Architects, you’ll deliver solutions that empower users, engage customers, unify data, streamline processes and unleash innovation. 

The Role:

Salesforce Platform Implementations 
Salesforce projects at LavaBox span a wide breadth of the platform, including Sales Cloud, Service Cloud, Community Cloud, Field Service Lightning, Nonprofit Cloud, Marketing Cloud, Pardot, as well as bespoke business applications and integrations. 

You’ll play a key role in scoping and solution design, collaborating with Senior Consultants to translate our clients’ current state challenges into elegant platform solutions. You’ll leverage your strong declarative skills to build functionality that utilises the power of the platform. Through the delivery process, you’ll mentor Junior Consultants, deftly manage communication with your stakeholders and support the rollout with engaging presentations, demos and user training.

Continuous Improvement
You’ll build long term, strategic relationships with your key clients based on trust and mutual value. You’ll support them with planning their strategic road maps, analysing their data, optimising their processes and refining their backlog to drive further value from their Salesforce investment. 

Transformation Consulting 
At LavaBox, we support end-to-end digital transformation programmes, from strategy to execution. Backed by our Connected Transformation Framework and mentored by the squad’s business architect, you’ll engage with clients on a deeper strategic level.

You’ll learn how to create and connect the key elements of a successful transformation programme, including the development of the programme’s vision and strategic objectives, identifying business capability gaps, aligning project investments with business benefits and advising on programme governance. It’s exciting and impactful stuff.

The right candidate will be adept at:

Defining requirements and developing solutions - by collaborating with client stakeholders to analyse existing systems and processes, identify pain points and propose improved ways of working 

Understanding application architecture - with knowledge across Salesforce’s core products and related third party applications, you’re able to get around a whiteboard with your colleagues and design an elegant solutions to solve complex business problems 

Working with Salesforce’s declarative tools - with technical capability spanning object configuration, process builder, flow builder, formulas, security, data manipulation and reporting, you’re able to execute with speed with precision. 

Inspiring stakeholders - by creating a shared digital-first vision with clients and driving them towards achieving it. Putting your point of view across with confidence comes naturally to you 

Delivering impactful outcomes - nothing gives you more satisfaction than seeing your projects translate into tangible wins for your clients’ stakeholders 

Writing and presenting effectively - whether it’s a scope document, email, presentation or user training session, you communicate with clarity and confidence 

Experience & Qualifications:

You’ll definitely have:

At least 1 year in a Salesforce role (consultant or client side)Salesforce Certifications: Administrator 201 and Sales/Service Cloud A proven track record delivering impactful projects
Although not essential, it would be great if you have:

Additional Salesforce Certifications (the more the better!)Relevant Business or IT Tertiary QualificationExposure to IT Project Management and Business Analysis methodologies 
The Company & Culture 

Our environment is filled with energy and focus that stems from meaningful, challenging work. It is a place where knowledge is developed, shared and celebrated. We attract and retain exceptional people who contribute to our culture and live by our values. LavaBox consultants acquire a valuable perspective on digital transformation, as a result of the diverse range of skills in the room.

We offer a creative and inspiring environment in our character office space on the Auckland city fringe (with an amazing rooftop space!). Secure car parking, flexible hours, funded professional development and employee profit-sharing all come with the package. 

If this sounds like the role you’ve been looking for, we look forward to receiving your application.


Drop us a line
Whether or not we’ve got a role that fits you now, we’re always keen to explore opportunities with the right kind of people.