When Covid-19 caused New Zealand to go into lockdown in early 2020, Kitchen Mania’s technology enabled them to capitalise on an unexpected increase in demand. Salesforce enabled them to manage increasing sales volumes while continuing to deliver an exceptional customer experience.
“If we hadn’t made the decision to go with Salesforce, we would not have been able to take the opportunities that Covid-19 presented us.”
Deadly Ponies needed a help desk system that delivered a premium customer service experience that matched their premium product. We developed an intuitive architecture on Salesforce's Service Cloud platform that is delighting both staff and customers.
In September 2007, my (still) best friend, John McLean and I decided to go into business together. I was 21 years old and John was 24. Our plan was to design a ton of quality, affordable websites for small businesses, make recurring revenue from the web hosting and retire within 4 years to live out the rest of our days on a beach somewhere. How hard could it be?